Annual report pursuant to Section 13 and 15(d)

SEGMENT INFORMATION

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SEGMENT INFORMATION
 12 Months Ended
Dec. 31, 2019
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
 
Reportable Segments.  We manage our business and report our financial results through the following four reportable segments, which are the same as our operating segments:
 
•U.S. Information Solutions

•Workforce Solutions

•International

•Global Consumer Solutions

The accounting policies of the reportable segments are the same as those described in our summary of significant accounting policies (see Note 1). We evaluate the performance of these reportable segments based on their operating revenue, operating income and operating margins, excluding any unusual or infrequent items, if any. The measurement criteria for segment profit or loss and segment assets are substantially the same for each reportable segment. Inter-segment sales are not material for all periods presented. All transactions between segments are accounted for at fair market value or cost depending on the nature of the transaction, and no timing differences occur between segments.
 
A summary of segment products and services is as follows:
 
U.S. Information Solutions.  This segment includes consumer and commercial information services (such as credit information and credit scoring, credit modeling services and portfolio analytics, locate services, fraud detection and prevention services, identity verification services and other consulting services); mortgage services; financial marketing services; and identity management.

Workforce Solutions.  This segment includes employment, income and social security number verification services as well as complementary payroll-based transaction services and employment tax management services.
 
International.  This segment includes information services products, which includes consumer and commercial services (such as credit and financial information, credit scoring and credit modeling services), credit and other marketing products and services. In Asia Pacific, Europe, Latin America and Canada, we also provide information, technology and services to support debt collections and recovery management. 
 
Global Consumer Solutions.  This segment includes credit information, credit monitoring and identity theft protection products sold directly to consumers primarily via the internet in the U.S., Canada, and the U.K. We also sell consumer and credit information to resellers who combine our information with other information to provide direct to consumer monitoring, reports and scores.

Segment information for the twelve months ended December 31, 2019, 2018 and 2017 and as of December 31, 2019 and 2018 is as follows:
Twelve Months Ended
December 31,
Operating revenue: 2019 2018 2017
(In millions)
U.S. Information Solutions $ 1,277.4    $ 1,247.3    $ 1,262.7   
Workforce Solutions 949.7    826.8    764.2   
International 920.6    966.2    932.3   
Global Consumer Solutions 359.9    371.8    403.0   
Total operating revenue $ 3,507.6    $ 3,412.1    $ 3,362.2   
 
Twelve Months Ended
December 31,
Operating (loss) income: 2019 2018 2017
(In millions)
U.S. Information Solutions $ 423.4    $ 441.7    $ 539.1   
Workforce Solutions 389.7    332.7    331.9   
International 96.1    108.6    169.3   
Global Consumer Solutions 48.4    68.6    106.2   
General Corporate Expense (1,293.0)   (503.6)   (314.8)  
Total operating (loss) income $ (335.4)   $ 448.0    $ 831.7   
 
  December 31,
Total assets: 2019 2018
(In millions)
U.S. Information Solutions $ 1,922.9    $ 1,654.8   
Workforce Solutions 1,338.6    1,249.5   
International 2,977.0    2,959.1   
Global Consumer Solutions 275.3    255.0   
General Corporate 1,395.2    1,034.8   
Total assets $ 7,909.0    $ 7,153.2   
 
Twelve Months Ended
December 31,
Depreciation and amortization expense: 2019 2018 2017
(In millions)
U.S. Information Solutions $ 81.8    $ 79.2    $ 83.7   
Workforce Solutions 53.6    45.8    42.1   
International 117.8    118.5    109.9   
Global Consumer Solutions 15.0    14.9    13.2   
General Corporate 62.9    52.0    38.9   
Total depreciation and amortization expense $ 331.1    $ 310.4    $ 287.8   
 
Twelve Months Ended
December 31,
Capital expenditures: 2019 2018 2017
(In millions)
U.S. Information Solutions $ 67.6    $ 42.0    $ 18.6   
Workforce Solutions 50.5    44.0    28.9   
International 76.8    104.4    59.7   
Global Consumer Solutions 26.0    29.4    15.0   
General Corporate 155.0    148.3    91.8   
Total capital expenditures* $ 375.9    $ 368.1    $ 214.0   
*Amounts above include accruals for capital expenditures.
 
Financial information by geographic area is as follows:
Twelve Months Ended
December 31,
  2019 2018 2017
(In millions)
Operating revenue (based on location of customer): Amount % Amount % Amount %
U.S. $ 2,543.2    73  % $ 2,405.1    71  % $ 2,379.7    71  %
U.K. 303.8    9  % 316.4    9  % 311.2    9  %
Australia 289.9    5  % 321.2    9  % 304.0    9  %
Canada 170.0    8  % 158.5    5  % 148.9    4  %
Other 200.7    5  % 210.9    6  % 218.4    7  %
Total operating revenue $ 3,507.6    100  % $ 3,412.1    100  % $ 3,362.2    100  %

December 31,
  2019 2018
(In millions)
Long-lived assets: Amount % Amount %
U.S. $ 3,911.5    58  % $ 3,457.0    55  %
U.K. 312.8    5  % 289.0    5  %
Australia 1,918.6    29  % 2,009.7    32  %
Canada 128.0    2  % 105.7    2  %
Other 428.7    6  % 389.5    6  %
Total long-lived assets $ 6,699.6    100  % $ 6,250.9    100  %