Annual report pursuant to Section 13 and 15(d)

SEGMENT INFORMATION

v3.20.4
SEGMENT INFORMATION
 12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
 
Reportable Segments.  We manage our business and report our financial results through the following four reportable segments, which are the same as our operating segments:
 
•U.S. Information Solutions

•Workforce Solutions

•International

•Global Consumer Solutions

The accounting policies of the reportable segments are the same as those described in our summary of significant accounting policies (see Note 1). We evaluate the performance of these reportable segments based on their operating revenue, operating income and operating margins, excluding any unusual or infrequent items, if any. The measurement criteria for segment profit or loss and segment assets are substantially the same for each reportable segment. Inter-segment sales are not material for all periods presented. All transactions between segments are accounted for at fair market value or cost depending on the nature of the transaction and no timing differences occur between segments.
 
A summary of segment products and services is as follows:
 
U.S. Information Solutions.  This segment includes consumer and commercial information services (such as credit information and credit scoring, credit modeling services and portfolio analytics, locate services, fraud detection and prevention services, identity verification services and other consulting services); mortgage services; financial marketing services; and identity management.

Workforce Solutions.  This segment includes employment, income and social security number verification services as well as complementary payroll-based transaction services and employment tax management services.
 
International.  This segment includes information services products, which includes consumer and commercial services (such as credit and financial information, credit scoring and credit modeling services), credit and other marketing products and services. In Asia Pacific, Europe, Latin America and Canada, we also provide information, technology and services to support debt collections and recovery management. 
 
Global Consumer Solutions.  This segment includes credit information, credit monitoring and identity theft protection products sold directly to consumers primarily via the internet in the U.S., Canada, and the U.K. We also sell consumer and credit information to resellers who combine our information with other information to provide direct to consumer monitoring, reports and scores.

Segment information for the twelve months ended December 31, 2020, 2019 and 2018 and as of December 31, 2020 and 2019 is as follows:
Twelve Months Ended
December 31,
Operating revenue: 2020 2019 2018
(In millions)
U.S. Information Solutions $ 1,482.5  $ 1,277.4  $ 1,247.3 
Workforce Solutions 1,437.9  949.7  826.8 
International 862.1  920.6  966.2 
Global Consumer Solutions 345.0  359.9  371.8 
Total operating revenue $ 4,127.5  $ 3,507.6  $ 3,412.1 
 
Twelve Months Ended
December 31,
Operating income (loss): 2020 2019 2018
(In millions)
U.S. Information Solutions $ 463.9  $ 423.4  $ 441.7 
Workforce Solutions 700.7  389.7  332.7 
International 66.7  96.1  108.6 
Global Consumer Solutions 37.0  48.4  68.6 
General Corporate Expense (591.7) (1,293.0) (503.6)
Total operating income (loss) $ 676.6  $ (335.4) $ 448.0 
 
  December 31,
Total assets: 2020 2019
(In millions)
U.S. Information Solutions $ 2,177.1  $ 1,922.9 
Workforce Solutions 1,601.3  1,338.6 
International 3,368.3  2,977.0 
Global Consumer Solutions 319.1  275.3 
General Corporate 2,146.0  1,395.2 
Total assets $ 9,611.8  $ 7,909.0 
 
Twelve Months Ended
December 31,
Depreciation and amortization expense: 2020 2019 2018
(In millions)
U.S. Information Solutions $ 114.4  $ 81.8  $ 79.2 
Workforce Solutions 69.7  53.6  45.8 
International 131.6  117.8  118.5 
Global Consumer Solutions 18.6  15.0  14.9 
General Corporate 56.7  62.9  52.0 
Total depreciation and amortization expense $ 391.0  $ 331.1  $ 310.4 
 
Twelve Months Ended
December 31,
Capital expenditures: 2020 2019 2018
(In millions)
U.S. Information Solutions $ 94.2  $ 67.6  $ 42.0 
Workforce Solutions 73.3  50.5  44.0 
International 64.7  76.8  104.4 
Global Consumer Solutions 36.7  26.0  29.4 
General Corporate 161.8  155.0  148.3 
Total capital expenditures* $ 430.7  $ 375.9  $ 368.1 
*Amounts above include accruals for capital expenditures.
 
Financial information by geographic area is as follows:
Twelve Months Ended
December 31,
  2020 2019 2018
(In millions)
Operating revenue (based on location of customer): Amount % Amount % Amount %
U.S. $ 3,217.1  78  % $ 2,543.2  73  % $ 2,405.1  71  %
U.K. 285.2  7  % 303.8  9  % 316.4  9  %
Australia 282.6  7  % 289.9  5  % 321.2  9  %
Canada 168.4  4  % 170.0  8  % 158.5  5  %
Other 174.2  4  % 200.7  5  % 210.9  6  %
Total operating revenue $ 4,127.5  100  % $ 3,507.6  100  % $ 3,412.1  100  %

December 31,
  2020 2019
(In millions)
Long-lived assets: Amount % Amount %
U.S. $ 4,005.7  56  % $ 3,911.5  58  %
U.K. 319.3  5  % 312.8  5  %
Australia 2,021.2  28  % 1,918.6  29  %
Canada 133.9  2  % 128.0  2  %
Other 653.4  9  % 428.7  6  %
Total long-lived assets $ 7,133.5  100  % $ 6,699.6  100  %