Annual report pursuant to Section 13 and 15(d)

SEGMENT INFORMATION

v3.22.0.1
SEGMENT INFORMATION
 12 Months Ended
Dec. 31, 2021
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
 
In the fourth quarter of 2021, we integrated our Global Consumer Solutions business into our USIS, Workforce Solutions and International operating segments. U.S. consumer credit monitoring solutions businesses have been moved into the Online Information Solutions business of USIS with the U.S. consumer identity theft protection business moved to the Employer Services business of Workforce Solutions. All international consumer credit monitoring solutions businesses in Canada and Europe have been moved into the respective country operations within the International operating segment. These changes in operating segments align with how we manage our business as of the fourth quarter of 2021. Footnote disclosures below have been retrospectively restated to reflect these changes.

Reportable Segments.  We manage our business and report our financial results through the following three reportable segments, which are the same as our operating segments:
 
•Workforce Solutions
•U.S. Information Solutions
•International

The accounting policies of the reportable segments are the same as those described in our summary of significant accounting policies (see Note 1). We evaluate the performance of these reportable segments based on their operating revenue, operating income and operating margins, excluding any unusual or infrequent items, if any. The measurement criteria for segment profit or loss and segment assets are substantially the same for each reportable segment. Inter-segment sales are not material for all periods presented. All transactions between segments are accounted for at fair market value or cost depending on the nature of the transaction and no timing differences occur between segments.
 
A summary of segment products and services is as follows:
 
Workforce Solutions.  This segment includes employment, income, criminal history and social security number verification services as well as complementary payroll-based transaction services, employment tax management services and identity theft protection products.

U.S. Information Solutions.  This segment includes consumer and commercial information services (such as credit information and credit scoring, credit modeling services and portfolio analytics, locate services, fraud detection and prevention services, identity verification services and other consulting services); mortgage services; financial marketing services; identity management; and credit monitoring products sold to resellers or directly to consumers.
 
International.  This segment includes information services products, which includes consumer and commercial services (such as credit and financial information, credit scoring and credit modeling services), credit and other marketing products and services. In Asia Pacific, Europe, Latin America and Canada, we also provide information, technology and services to support debt collections and recovery management. In Europe and Canada we also provide credit monitoring products to resellers or directly to consumers.
 
Segment information for the twelve months ended December 31, 2021, 2020 and 2019 and as of December 31, 2021 and 2020 is as follows:
Twelve Months Ended
December 31,
Operating revenue: 2021 2020 2019
(In millions)
Workforce Solutions $ 2,035.4  $ 1,461.7  $ 971.1 
U.S. Information Solutions 1,786.7  1,711.2  1,531.2 
International 1,101.8  954.6  1,005.3 
Total operating revenue $ 4,923.9  $ 4,127.5  $ 3,507.6 
 
Twelve Months Ended
December 31,
Operating income (loss): 2021 2020 2019
(In millions)
Workforce Solutions $ 1,000.7  $ 703.9  $ 391.3 
U.S. Information Solutions 551.8  515.3  493.9 
International 141.9  75.7  109.6 
General Corporate Expense (556.4) (618.3) (1,330.2)
Total operating income (loss) $ 1,138.0  $ 676.6  $ (335.4)
  December 31,
Total assets: 2021 2020
(In millions)
Workforce Solutions $ 3,888.3  $ 1,632.5 
U.S. Information Solutions 3,091.4  2,330.5 
International 3,271.5  3,436.2 
General Corporate 789.7  2,212.6 
Total assets $ 11,040.9  $ 9,611.8 
 
Twelve Months Ended
December 31,
Depreciation and amortization expense: 2021 2020 2019
(In millions)
Workforce Solutions $ 106.5  $ 71.9  $ 55.8 
U.S. Information Solutions 158.5  120.2  85.8 
International 141.1  133.4  118.6 
General Corporate 74.3  65.5  70.9 
Total depreciation and amortization expense $ 480.4  $ 391.0  $ 331.1 
 
Twelve Months Ended
December 31,
Capital expenditures: 2021 2020 2019
(In millions)
Workforce Solutions $ 73.5  $ 74.6  $ 50.5 
U.S. Information Solutions 92.9  126.0  93.6 
International 123.8  68.3  76.8 
General Corporate 200.3  161.8  155.0 
Total capital expenditures* $ 490.5  $ 430.7  $ 375.9 
*Amounts above include accruals for capital expenditures.
 
Financial information by geographic area is as follows:
Twelve Months Ended
December 31,
  2021 2020 2019
(In millions)
Operating revenue (based on location of customer): Amount % Amount % Amount %
U.S. $ 3,822.2  78  % $ 3,172.9  77  % $ 2,502.3  71  %
Australia 336.9  7  % 282.6  7  % 289.9  8  %
U.K. 252.0  5  % 222.9  5  % 239.6  7  %
Canada 250.0  5  % 212.6  5  % 210.9  6  %
Other 262.8  5  % 236.5  6  % 264.9  8  %
Total operating revenue $ 4,923.9  100  % $ 4,127.5  100  % $ 3,507.6  100  %
December 31,
  2021 2020
(In millions)
Long-lived assets: Amount % Amount %
U.S. $ 7,035.9  71  % $ 4,097.6  57  %
Australia 1,901.9  19  % 2,021.2  28  %
U.K. 280.5  3  % 255.7  4  %
Canada 193.3  2  % 177.1  3  %
Other 508.4  5  % 581.9  8  %
Total long-lived assets $ 9,920.0  100  % $ 7,133.5  100  %