Equifax 2021 Investor Day Video
Equifax at a Glance
4
Business Units (EWS, USIS, INTL, and GCS) in which we provide our products and services
24
Countries in which we do business
1899
Founded
>11,000
Employees
Source
As of Mar. 25, 2021 • 2021 Proxy StatementProviding a Wide Breadth of Capabilities
Each of our operating segments provides products and services that help our customers make better, more informed financial decisions using real-time analytics and insights derived from a broad array of data assets.
Workforce Solutions
Our Workforce Solutions segment operates in the U.S. through two business units: Verification Services and Employer Services. This segment provides services that allow employers to verify income and employment, as well as automate certain payroll-related and human resource management processes. These services also help our employer customers with managing employee onboarding, tax credits and incentives, unemployment cost management, I-9 management and compliance, tax form management, and Affordable Care Act management services throughout the full cycle of the employment relationship.
Business Units
- Verification Services
- Employer Services
Operating Revenue from 2018-2020 (in millions)
Source: 10-K 2020
U.S. Information Solutions
Our U.S. Information Solutions (USIS) operating segment provides U.S. businesses with consumer and commercial information solutions via three distinct product and service lines: Online Information Solutions, Mortgage Solutions, and Financial Marketing Services. USIS services include online information solutions, decision-making technology solutions, fraud and identity management services, analytical services, portfolio management services, mortgage reporting, and marketing services.
Product Lines
- Online Information Solutions
- Mortgage Solutions
- Financial Marketing Services
Operating Revenue from 2018-2020 (in millions)
Source: 10-K 2020
International
Our International operating segment is comprised of our Asia Pacific, Europe, Latin America, and Canada business units. The products and services we provide through this segment are similar to those offered through our USIS business, however, each one is tailored to meet the distinct needs of customers in each of the geographic regions in which we operate. Additionally, we provide an array of information, technology, and services to support debt collections and recovery management across these regions.
Regions
- Asia Pacific
- Europe
- Latin America
- Canada
Operating Revenue from 2018-2020 (in millions)
Source: 10-K 2020
Global Consumer Solutions
Through our Global Consumer Solutions (GCS) segment, we provide consumers in the U.S., Canada, and the UK with tools that enable them to comprehend their credit information and monitor it to help protect their identity. Country-specific versions of these monitoring products are available and include monitoring features such as credit report monitoring from all three credit bureaus, internet scanning, bank account monitoring, and lost wallet support. Additionally, we also sell consumer credit information to resellers who provide direct-to-consumer monitoring, reports, and scores by combining our data with other information.
Operating Revenue from 2018-2020 (in millions)
Source: 10-K 2020
Markets & Clients
As of Dec. 31, 2020 • 10-K 2020
(1) The Mortgage vertical as a percentage of consolidated revenue increased to 32% in 2020 from 20% in 2019 due to the significant growth in U.S. mortgage volume.
(2) Predominantly sold to companies who serve the direct-to-consumer market and includes other small end-user markets. Mortgage and auto resellers are excluded from this category as they are included within their respective categories above.
(3) Other includes revenue from other miscellaneous end-user markets.
Products & Services
We provide a broad range of key products and services offered by each business unit within our segments.
Equifax Cloud Data Fabric Capabilities
At Equifax, we pride ourselves on having the only global, cloud-native platforms that enable teams to work in parallel and create holistic solutions. In 2020, we made great strides toward our transition to the Equifax Cloud (EFX Cloud, or Data Fabric), which allows for the creation of compliant, multi-data products and solutions that have the potential to yield more powerful, predictive insights.
During this transformation, we migrated over 50 billion records, 47,000 customers, and over 1 million contributors in the process. By moving from over 80 data silos, we also created the opportunity to standardize and organize data from multiple sources into a seamless and comprehensive Cloud with logical separation and governing rules. With this drastically simplified architecture, we can provide products and services that address customer, regulatory, and security needs at a much faster pace.
Key Results
Innovation
Launched multi-data asset-based products that would not have been possible without the Equifax Cloud.
Efficiency
Significant reduction in time to run batches. One customer saw time decrease from roughly 100 hours to about an hour.
Effectiveness
Top-line growth from innovation.
Making a Positive Impact on the World
At Equifax, we make it a priority to utilize our position as global leaders in data, analytics, and technology to better serve the communities in which we operate.
View ESG InitiativesTop-tier Talent Behind Our Processes
Our leadership team consists of a diverse group of talented individuals who are committed to achieving and maintaining our high standards of corporate governance, ethics, and integrity.